Website Terms and Conditions: Wills St Dental

Effective Date: February 2026

Welcome to the Wills St Dental website (willsdental.com.au). By accessing or using this website, you agree to be bound by the following terms. These terms are designed to ensure our digital presence complies with the high professional standards set by AHPRA and the Dental Board of Australia.

  1. No Clinical Advice

The content on this website—including text, graphics, and images—is provided for general informational purposes only.

  • It does not constitute professional medical or dental advice, diagnosis, or treatment.
  • Always seek the advice of your dentist or other qualified health providers with any questions regarding a medical condition.
  • Never disregard professional advice or delay seeking it because of something you have read on this website.
  1. Accuracy of Information & AHPRA Compliance

We strive to ensure all information is accurate and evidence-based. In accordance with AHPRA’s Guidelines for Advertising a Regulated Health Service:

  • No Guarantees: We do not claim “guaranteed,” “permanent,” or “pain-free” results, as clinical outcomes vary between individuals.
  • Professional Titles: All practitioners listed are registered with AHPRA. Use of the title “Dr” refers to a registered dental practitioner and does not imply specialist medical registration unless explicitly stated.
  • Testimonials: In compliance with Section 133 of the National Law, we do not publish or use patient testimonials on this website to promote our clinical services.
  1. Pricing and Promotions

Any prices or offers displayed on this website are subject to the following:

  • All prices are in Australian Dollars (AUD).
  • Transparent Pricing: Advertised prices for specific treatments (e.g., “Check-up & Clean”) include all necessary components of that service. If additional costs may apply (such as X-rays), these will be clearly stated.
  • Special Offers: Any discounts or inducements are subject to clinical suitability as determined by the treating dentist. We do not encourage unnecessary dental procedures.
  1. Appointments and Cancellations
  • Booking Requests: Submitting an appointment request via this website does not constitute a confirmed booking until a member of our team contacts you.
  • Cancellation Policy: We require at least 24 hours’ notice for cancellations. Short-notice cancellations or “failure to attend” may incur a fee to cover clinical overheads.
  • Medical History: Patients are responsible for providing accurate and complete medical histories to ensure safe treatment.
  1. Intellectual Property and Clinical Images
  • All content on this site is the property of Wills St Dental.
  • Clinical Photos: Any “Before and After” images used are genuine, unedited photos of actual patients who have provided written informed consent. These images are for illustrative purposes and do not represent a guarantee of a similar outcome for all patients.
  1. Limitation of Liability

To the extent permitted by Australian Consumer Law, Wills St Dental is not liable for any loss or damage arising from your use of this website or reliance on its content. We do not guarantee that the website will be free from viruses or technical errors.

  1. Privacy

Your use of this website is also governed by our Privacy Policy, which details how we handle your personal and health information in accordance with Victorian and Federal laws.

  1. Jurisdiction

These terms are governed by the laws of Victoria, Australia. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Victoria.